These are the most Frequently Asked Questions about the CSR Risk Checker. Does your question remain unanswered after reading the ones below? Please send an email to email@example.com, and we will get back to you as soon as possible.
What is a CSR risk?
A “CSR risk” does not refer to financial uncertainty, but to a risk relating to Corporate Social Responsibility or Responsible Business Conduct. We define a CSR risk as a business practice - an operational risk - within a value chain that can harm people, the planet or the economy. Although there is not one clear academic definition of a CSR risk, internationally accepted themes include corruption, worker’s well-being, corporate ethics, and environmental impact.
Who is the CSR Risk Check for?
The CSR Risk Check is for entrepreneurs that are exporting to, importing from or have production facilities in foreign countries. After filling it out, you will know which international CSR risks are related to your business activities, and what your options are for managing these risks.
What is CSR risk management?
CSR risk management consists of eight steps, of which filling out the CSR Risk Check is one. Please find the complete roadmap here.
Where do we get our information from?
We always use public external resources so that we can refer you to the source for more information. In addition, we ensure that the information remains as recent as possible.
How is the information kept up to date?
The CSR Risk Check team is constantly updating risks and advice in the extensive database. We do this in a number of ways. First, we ensure that sources are not older than five years, by checking whether there are more recent sources or by removing the risk/advice if it is no longer up to date. Secondly, we have a large number of sources that appear periodically and which we can update annually (or more often). Thirdly, we monitor newsletters, where we extract and update new sources. Finally, experts in the field of CSR and users alert us about new sources, which we then update.
How do we assess the relevance of the information?
CSR Netherlands does not assess the severity of an identified risk, or the chances of it occurring in relation to a specific business endeavour. As a company, you are responsible for: 1) the interpretation of the severity of risks in relation to your company's activities; and 2) the formulation and implementation of appropriate measures to avoid or mitigate these risks.
What if the CSR Risk Check does not show any results for my search?
CSR risk information is not (yet) available for all countries and products, so if no results are found, it does not imply that there are no risks. We are constantly working on making the tool as complete as possible. Do you have any suggestions for useful tools, or relevant sources for specific countries/products that should be included in the CSR Risk Check? Send us an email at firstname.lastname@example.org!
Why do I only receive general risks for my product group?
Try searching for a more specific product group. For example, if you enter 'textiles', you do not get results for 'cotton', because textiles are not necessarily made out of cotton. You are advised to enter cotton as well, as a more specific product.
Do I have to create a user account?
No, it is not necessary to create an account to use the CSR Risk Check. There are, however, benefits to having an account:
- Automatically save your searches;
- Store your reports in a personal overview;
- Receive notifications about updates for your country/product of interest.
Why does the number of risks on the world map not correspond with the number I receive in the PDF report for that country?
The map shows all the risks for that country, including for all products. In the PDF report, you only see the general risks for that country. More specific risks are added to the report if you also enter a product/service.
Who can help me when I get stuck?
The CSR Risk Check team at CSR Netherlands is ready to help you with tips, or to think along with you about the next steps. Find our contact information here.